General Inquires

For all general inquires, comments, and suggestions, including pre-sales questions, use the "Contact" link below. Please let us know how Promptoria products are working for you. Your feedback is very important to help us improve our products and services.

   
   

Customer Service

If you have purchased any Promptoria product and have any service related issues click on the "Contact Customer Service" link below. Please include the serial number of your product. If you no longer have the email that was sent with this number, the serial number can be found by selecting "About" from the menu of your Promptoria product.

   

Technical Support

If you are having technical issues with any Promptoria product free technical support is available to registered users. To contact technical support please include the serial number of your product. If you no longer have the email that was sent with this number, it can be found by selecting "About" from the menu of your Promptoria product.

Please include the following information:

CPU Model and speed.
Video GPU Model.
Amount of system memory.
Windows Version.
Please provide a complete description of the problem. What action caused the problem, and any error messages that appeared.

   
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